Get in Touch With Us

Got a question about one of the sites we cover, spotted something that needs updating, or want to suggest a casino for us to look at? This page explains the best way to reach the Non Gamstop Casinos team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable route to our editorial team. Send your message to [email protected] and we will read it in full before replying — we do not rely on automated responses to close out enquiries.

A short note on what your message is about helps us route it to the right person quickly. If you are asking about a specific brand, mention the name so we can check the correct offer and terms before we reply.

What We Can Help With

  • Questions about how we rate and rank casinos not on Gamstop — including the criteria behind our reviews, such as licensing, payment options, game selection and welcome offers.
  • Corrections and updates — bonus terms, wagering requirements and casino line-ups change often. If you think something on the site is out of date, tell us and we will look into it.
  • Suggestions for casinos to review — if you have used a site not on Gamstop that you think deserves a look, let us know and we will add it to our research list.
  • Feedback on payment methods, games or bonuses — practical experiences from readers help us keep our comparisons grounded and useful.
  • General queries about self-exclusion and local rules — we can point you towards general information, though we are not a support service and cannot give personal or legal advice.

What Happens After You Send a Message

Your message is reviewed by someone on our editorial team, not a bot. We aim to respond within a couple of working days, though this can stretch a little longer at busier times — we would rather give you a proper answer than a fast, empty one.

If your enquiry relates to a specific brand's welcome offer or terms, we will check the current details before replying, since bonus percentages, spin counts and minimum deposits can change without much notice.

Before You Get in Touch

If your question is about which sites currently rank best, our guide to trusted non-Gamstop casinos in 2026 covers our top picks, how we assess them, and what to check before signing up — including payment methods, game libraries and how these platforms compare to UKGC-licensed sites. It may answer your question faster than waiting for a reply.

We can also confirm that no commercial relationship with any operator affects how quickly or thoroughly we respond to a message — enquiries are handled the same way regardless of which brand they concern.

A Word on Responsible Play

If your message touches on wanting extra support around your gambling, tell us in your email and we will point you towards general resources. We are a comparison site, not a support service, so we cannot offer personal advice, but we take these messages seriously and will not ignore them. All the casinos we cover are intended for players aged 18 and over.

Keeping Our Content Accurate

We review the casinos, offers and terms on this site regularly, but the gambling market moves quickly — new sites launch, bonuses get revised, and payment options shift. Reader feedback is one of the ways we catch these changes early, so if something looks off, hearing from you genuinely helps us keep the site useful for the next visitor.

Thanks for taking the time to read this far. Drop us a line whenever you have something to share — we look forward to hearing from you.